Our customer was struggling to fully engage with its global workforce in a meaningful way. So they came to smartcrowds for help.
We made it easy for every member of staff to share their views and insights and contribute to how the organisation could address challenges and opportunities. Once staff were engaged with the platform the ideas came flooding in. Our rapid evaluation and selection process was able to put ideas into three categories – quick wins, high impact ideas that could be realised within six months, and more innovative ideas that could impact H2 and beyond.
Ideas from around the world
A quarter of the global workforce contributed ideas, with eight quick wins identified and delivered, and a further 15 ideas shortlisted for implementation across H1 and H2.
The organisation’s CEO loved the way smartcrowds got people involved and generated ideas: ‘The smartcrowds solution enabled us to significantly extend our crowdsourcing reach to a wider workforce across different functions of the business who would not normally have shared their views with us. It identified a number of new areas of innovative product development that would not have been uncovered otherwise’.