The lovely people at Be-IT Resourcing provide IT recruitment and resourcing across Scotland and Northern Ireland. Over the years they’ve run regular employee surveys but a geographically spread and remote workforce has made it harder and harder to engage with staff.
As CEO, Gareth Biggerstaff, explains: ‘We have a growing remote workforce so we needed a solution that was always on and able to work for anyone. Most importantly, we wanted to focus on the positives so it was key for us that any solution was able to empower staff to resolve issues and implement ideas. Improvement and innovation are the lifeblood of our organisation and we knew if we got this right we could engage staff and identify real breakthroughs’.
Getting stuck in
Be-IT chose smartcrowds because of its best in class methodology and no quibble 10 x ROI guarantee. Once appointed, we got our sleeves rolled up and helped Gareth and team to rapidly roll out employee empowerment across the organisation. Just three weeks into the programme and we’d generated 90 improvement ideas from employees!
Making a difference
Be-IT has gone on to implement numerous ideas through smartcrowds IMPACT, but just that first idea – a new BI efficiency dashboard – generated a 17% efficiency improvement in its first 12 months, and is on track to deliver 23% iBe-IT has gone on to implement numerous ideas through smartcrowds, but just the very first employee idea they took action on – a new BI efficiency dashboard – generated a 17% efficiency improvement in its first 12 months, and is on track to deliver 23% in its second year. As Gareth commented: ‘It’s a great result. Our people are engaged and working collectively to generate brilliant ideas. We have an empowered workforce and are reaping the benefits.’